Before Contacting Support
Before contacting Technical Support, you may want to consult these available resources:
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Choose the HELP button located at the top of every program screen or press F1 for
context sensitive help.
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Choose the TIPS button located at the top of every program screen to pop open a
small guide that will help you as you work.
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Vitrually all objects and fields, that a user interacts with, have a description
of what that object or field is requesting. This description is located in
the Status Bar in the bottom left corner of the screen.
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See the Help Desk for additional problem solving tips.
Annual Subscription
One year of support is included in all new sales and is renewed annually. Prices
are listed on the Order Form.
Support is available Monday through Friday from 8:00 am to 5:00 pm (Mountain)
Support Includes:
Additional Services
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Customization, On-Site Implementation, Data Recovery, Consulting
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Call (800) 826-1230 for pricing and information.
Contact Information
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Sales:
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(800) 826-1230 (USA Only)
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Technical Support:
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(406) 248-3511
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Fax:
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(406) 248-3533
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Address:
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Rimrock Technologies
1919 Montana Ave.
Billings, MT 59101
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Email:
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rt@rimrocktech.com
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Hours:
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8:00 am to 5:00 pm MST (Monday - Friday)
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