Support Resources

Before contacting Technical Support, you may want to consult these available resources:

• Choose the HELP button in the upper right Choose the HELP button in the upper right hand corner of every program screen or press F1 for context sensitive help.

• Choose the TIPS button in the upper right hand corner of every screen to pop open a small guide that will help you as you work.

• Vitrually all objects and fields, that a user interacts with, have a description of what that object or field is requesting.  This description is located in the Status Bar in the bottom left corner of the screen.

• See the Help Desk for additional problem solving tips.

30 Days Free Support

• All users are entitled to free phone support for 30 days from the date of purchase.

• Available Monday through Friday from 8:00 AM to 5:00 PM MST.

• Support Line: (406) 248-3511

• E-mail Technical Support

• If you need support after 30 days, you can choose from the other support options available such as Pay As You Go or Subscription.

Annual Subscription

• FREE updates

• FREE upgrades

• FREE technical support by email or phone

• Renewable annually

• Support prices are listed on the Order Form

• Support available Monday through Friday from 8:00AM to 5:00PM MST

• Support: (406) 248-3511

• Sales: (800) 826-1230

Pay As You Go

• After 30 days from the date of purchase, a flat rate of $35 per incident is charged to your American Express, MasterCard or VISA card.

• Available Monday through Friday from 8:00 AM to 5:00 PM MST.

• You will not be charged if the problem is due to a program software problem.

• Support Line: (406) 248-3511

Additional Services

• Customization, On-Site Implementation, Data Recovery, Consulting

• Call (800) 826-1230 for pricing and information.

Contact Information