Rimrock Technologies provides our users with great support. These videos are designed to help you understand the many benefits of using WorkOrderPro. #1 | One-Time Work Orders 7 minutes #2 | Recurring Work Orders 6 minutes, 2 Seconds #3 | Crosstab Reports 5 minutes, 7 Seconds       #4 | Search One-Time        Work Orders 3 minutes, 11 Seconds #5 | Task Calendar 8 minutes, 8 Seconds

In the cleaning business, proactive management of customer satisfaction is a big challenge.  When the job is done right, nobody seems to notice.  But when a mistake occurs, the customer is quick to bring the error to your attention.  Once a complaint is made known to you, it is imperative that every effort be made to resolve the issue to their satisfaction.

But the effort does not stop there.  Successful organizations systematically use such customer feedback to improve their process, which in turn increases work quality.  The only way to measure customer feedback and learn from this valuable source of information is to quantify data about your process.  That's why we developed WorkOrderPro - a work order and complaint dispatch system that prints work orders and reports for your cleaning and management staff.  WorkOrderPro also provides a powerful, comprehensive search utility to help your organization not only communicate work orders and complaints to your staff, but also to interpret and measure the data that is received quickly.